Q: What if an Emergency Occurs?

A: We all worry about pets becoming ill, or a plumbing or gas emergency. At the assignment meeting we ask you to provide a list of trusted tradesmen and professionals for our sitter to contact in the event of any emergency. It is important that you have arranged in advance with your suppliers that any emergency work undertaken will be charged to you on account.

Our sitters are selected partly for their initiative and ability to cope with unforeseen circumstances. You can be safe in the knowledge however, that if unexpected expenses need to be incurred, that the sitters will inform your emergency contact first, and the company immediately afterwards. If the emergency contact is unavailable, then Safe Hands Sitters will advise the sitter on the course of action to be taken. The emergency contact will then be notified as soon as they are available.

Our aim always is to protect your home, your pets and the safety of our sitters.